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9 Reviews
4.9 out of 5 stars
Showing 4-star reviews / Show all reviews
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Bhadresh 15 Nov 2014
My car maintenance for recall of Malibu 2004 was done. The work sheet had all information of the work done and parts replaced and trial taken after repairs. I got oil change, wiper blade and replaced air filter. It took 2 hours for this repairs.
4 rate
Cars.com
bob 17 Mar 2014
We met with Edward Hidalgo , he was a very polite person and answered all of our questions for us. We are still undecided. Would really like a dark red with a tan top and tan inside.
4 rate
Cars.com
Phillip 17 Dec 2013
very happy with the pick up and delivery service, however all things I asked to be addressed were not. External temp gage does not calibrate very quickly. When I bought the car sales department promised to provide the second remote key fob. Still no key fob.
4 rate
Cars.com
David 06 Dec 2013
Oil Change, tire rotation and inside air filter change took a little longer than I would have liked. Filter was $44 not including labor. Wow, way too expensive!!!!!!
4 rate
Cars.com
Michael 02 Dec 2013
Service was for a simple oil change and checkup. Claimed to check my tires for nitrogen service levels, recorded it at 5 lbs low on all tires and did NOT service them. Because servicing with nitrogen can not be done by the home mechanic, it renders our compressors useless for filling tires. I exp...ect this to me done at my regular vehicle service interval. Am I wrong to expect this? Show more
4 rate
Cars.com
Janice 19 Nov 2013
when i 1st called the girl was very rude and appeared to have a problem when i asked what her name was because she spoke so fast. i ended up saying good-bye and haning up and called back later. i get a call every week which is very annoying regarding the service that i had experienced and if there ...were issues to please contact tom the service manager. i understand the customer service side to call and see how everythign went. no issues so that's why i haven't called back and if there was, i would definately call. as far as dan, he's ok. i like eric much better. just a preferrence is all. Show more
4 rate
Cars.com
ksee2win 07 Oct 2013
Chad Yager was great to work as always. He listened to what I had to say on what was wrong with my leased vehicle. He always kind, friendly and courteous! I enjoy working with Chad!
4 rate
Cars.com
dude1 23 Aug 2012
Gave me what I wanted for my vehicle and beat the expected price of the new one. Knowledgeable sales staff.
4 rate
Cars.com
Nascar Fan 08 Sep 2011
Great Service. I have been getting my vehicle serviced at Bergstrom for the past 8 years. They have always been very professional and timely when I needed my car serviced. They have great customer service and are courteous. The building is always clean and welcoming. I enjoy their fresh baked cookie...s and refreshments. Show more
4 rate
Cars.com
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