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82 Reviews
4.9 out of 5 stars
Showing 5-star reviews / Show all reviews
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Sue L 03 Mar 2014
I enjoy working with Brian Chicone when getting my new car. He his very friendly and listens to what you are looking for. I leased a 2014 Buick Verno. Brian was able to find it in blue my favorite color.
5 rate
Cars.com
Steven 29 Dec 2013
pleasant service, attended to my needs within reasonable time limits and expectations. The repairs required more than originally thought but parts from a near by dealers location.
5 rate
Cars.com
Carla 23 Dec 2013
Had to get some odds and ends done on my 2012 Terrain. Easy to make an appointment, work was done promptly, and I was picked up at work and taken to the dealership to pick up my car by the shuttle service (which I love). Everyone is very friendly and they go out of their way to help you.
5 rate
Cars.com
Brock 19 Dec 2013
Very enjoying people listened to what I wanted and did there best to make it happen. Overall a very satisfying experience. I would recommend there service to anyone.
5 rate
Cars.com
Sandra 16 Dec 2013
My service advisor Dan Mrotek took very good care of me. The whole experience was great. He got me a loaner car and then delivered my vehicle to me the next day. I have told everyone how well Dan and Bergstrom takes such good care of its customers.
5 rate
Cars.com
Martin 09 Dec 2013
I was told that the service would take around 2 hours and it was done in two hours. I bought my 2010 GMC three years ago from Bergstrom and I come in for my oil changes and other services. I travel 45 miles for your service. Maybe that will tell you how I feel about your service.
5 rate
Cars.com
Christopher 08 Dec 2013
Everyone seemed to go out of their way for us. Steve Helphrey was very thorough & a wealth of information! He knew his product! Kudos too to Mike Hammer- who sold us the first 2 of 4 vehicles purchased at this Bergstrom location.
5 rate
Cars.com
Randy 08 Dec 2013
We are thrilled with our purchase! And, we would like to share our thoughts regarding our purchasing experience. Corey Schmidt exceeded our expectations! He is extremely knowledgeable, very personable and trustworthy. Not only did we drive away with a new car, we feel that we met a new friend. Corey...'s excellent customer service skills reflect his dedication to providing the best customer experience. He certainly represents Bergstrom's "best". Show more
5 rate
Cars.com
Mary 05 Dec 2013
Express Service was completed quickly. The waiting areas are always very pleasant and all of the Staff are very polite and friendly. It is a nice experience and I left with a secure feeling that my auto is well taken care of and, therefore, it will take good care of me. Thanks!
5 rate
Cars.com
Judson 04 Dec 2013
Chad is always a pleasure to work with. He is one of the best I have dealt with in your service department. I have been to 5 of your dealerships and he has been the best.
5 rate
Cars.com
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