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Customer Lobby
91 Reviews
4.9 out of 5 stars
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Nicole Retelle 22 Mar 2014
I'm a single mom of two amazing daughters. I was in desperate need of a new and safe vehicle. One that I wouldn't have to stick money into. I had looked online found a few options I liked. Got information on them and got my 2006 Buick rendezvous. I'm in love with it. There is plenty of room for groc...ery shopping as well as my girls friends to come with us. I will feel safe knowing my 16 year old will be driving it as well.. I won't have to worry as much now as I would of with our old car. Thank you to Mike Henke for all of your help. As well as the rest of your team. Nicole Retelle Show more
5 rate
Cars.com
bob 17 Mar 2014
We met with Edward Hidalgo , he was a very polite person and answered all of our questions for us. We are still undecided. Would really like a dark red with a tan top and tan inside.
4 rate
Cars.com
Sue L 03 Mar 2014
I enjoy working with Brian Chicone when getting my new car. He his very friendly and listens to what you are looking for. I leased a 2014 Buick Verno. Brian was able to find it in blue my favorite color.
5 rate
Cars.com
Steven 29 Dec 2013
pleasant service, attended to my needs within reasonable time limits and expectations. The repairs required more than originally thought but parts from a near by dealers location.
5 rate
Cars.com
Carla 23 Dec 2013
Had to get some odds and ends done on my 2012 Terrain. Easy to make an appointment, work was done promptly, and I was picked up at work and taken to the dealership to pick up my car by the shuttle service (which I love). Everyone is very friendly and they go out of their way to help you.
5 rate
Cars.com
Brock 19 Dec 2013
Very enjoying people listened to what I wanted and did there best to make it happen. Overall a very satisfying experience. I would recommend there service to anyone.
5 rate
Cars.com
Phillip 17 Dec 2013
very happy with the pick up and delivery service, however all things I asked to be addressed were not. External temp gage does not calibrate very quickly. When I bought the car sales department promised to provide the second remote key fob. Still no key fob.
4 rate
Cars.com
Sandra 16 Dec 2013
My service advisor Dan Mrotek took very good care of me. The whole experience was great. He got me a loaner car and then delivered my vehicle to me the next day. I have told everyone how well Dan and Bergstrom takes such good care of its customers.
5 rate
Cars.com
Martin 09 Dec 2013
I was told that the service would take around 2 hours and it was done in two hours. I bought my 2010 GMC three years ago from Bergstrom and I come in for my oil changes and other services. I travel 45 miles for your service. Maybe that will tell you how I feel about your service.
5 rate
Cars.com
Christopher 08 Dec 2013
Everyone seemed to go out of their way for us. Steve Helphrey was very thorough & a wealth of information! He knew his product! Kudos too to Mike Hammer- who sold us the first 2 of 4 vehicles purchased at this Bergstrom location.
5 rate
Cars.com
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