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Customer Lobby
91 Reviews
4.9 out of 5 stars
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Neal 04 Nov 2013
I came in to Bergstrom Buick without an appointment with a tire losing air. I was greeted politely, advised to take a seat in the waiting room, and told promptly what was wrong (pinhole in sidewall). Two days later I received a call to stop in and have the new tire put on the car. A+ service.
5 rate
Cars.com
James 02 Nov 2013
Paul Christman has always done an EXCELLENT job and was great at explaining every option of our new SUV. We especially like his no-pressure approach! We have had exceptional service in all areas of this Bergstom dealership. We know we can always come back if we have questions.
5 rate
Cars.com
Melissa 02 Nov 2013
I came in for an oil change, tire rotation and unfortunately a plug in a tire because I had a nail in it. The tech offered a rebate and when he went over the recommendation of needed tires, I felt completely comfortable with what we decided.
5 rate
Cars.com
Amy 02 Nov 2013
I came in for an oil change and told them I couldn't find my coupon and then found out it was expired. They still gave me $5 off though. I was greeted right away and everyone was very friendly
5 rate
Cars.com
Jessica 01 Nov 2013
I was taken care of all around! Dan was great to work with and they got my car fixed in the same day. The shuttle drivers that picked me up and drove me home were friendly polite and accommodating! Thank you Bergstrom!!
5 rate
Cars.com
Eric 31 Oct 2013
Great experience as always! I was under the impression that I needed a tire rotation, but then was advised that I did not... which ended up saving me money. I just feel like they are truthful and only try to "sell" what you really do need.
5 rate
Cars.com
Martie 30 Oct 2013
It was a very busy day at Bergstroms and the work on my car was done in time promised. Everyone I dealt with was extremely professional and polite.
5 rate
Cars.com
Dawn 30 Oct 2013
I was treated courteously, promptly, and was called by name. I feel I received excellent value for my dollar. I was even given information about a rebate!
5 rate
Cars.com
Carla 30 Oct 2013
Had oil change, tires rotated and heater checked. Loved that the courtesy car picked me up at home when car was completed. Chad went over everything. Was completely satisfied.
5 rate
Cars.com
Steven 29 Oct 2013
Let us say that Jennifer Hollenbeck made us feel comfortable and like family, the moment we walked it. There was no pressure, she answered our many questions, built and rebuilt trucks for us and would never want to deal with anyone but her again. From the moment we walked in the door, not only did J...ennifer show us respect, but everyone at Bergstrom in Oshkosh has become part of our Truck family. We plan on spending a lot of time there for oil changes, maintenance and cookies! Show more
5 rate
Cars.com
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